There’s something unavoidable about Wikipedia, even when you acknowledge its flaws, which makes it a constantly interested phenomenon to investigate and analyze. As the article notes, its rankings in search results and use in question answering systems like Siri only make it more interesting to understand what’s going on with it. Looking at the effect of the editorial structure and automated tools for handling edits is particularly interesting; I hadn’t really thought about the effect of bots on participation in this way:
In their paper on those findings, the researchers suggest updating Wikipedia’s motto, “The encyclopedia that anyone can edit.” Their version reads: “The encyclopedia that anyone who understands the norms, socializes him or herself, dodges the impersonal wall of semi-automated rejection and still wants to voluntarily contribute his or her time and energy can edit.”
The solution, the addition of a “thank” button instead of only negative feedback options, is pretty elegant.